An Agency Error claim must be established within how many months from the date the referral was created?

An Agency Error claim must be established within 12 months from the date the referral was created. This timeframe is important for ensuring that claims are processed in a timely manner and that issues related to agency errors are resolved effectively. By setting a 12-month limit, the policy encourages prompt reporting and resolution, which helps maintain the integrity of the agency's operations and ensures that individuals can receive the support they need without significant delays. Timely filing also reduces the risk of potential complications that could arise from prolonged claims, ensuring accurate record-keeping and accountability within the agency.