What method should be used to verify an applicant's identity if they lack identification?

Verifying an applicant's identity when they lack conventional identification is crucial for ensuring an accurate and secure verification process. Accepting other documents, such as a utility bill, serves as a valid method for establishing identity because these documents typically contain the applicant's name and address, making it easier to confirm their identity. This approach is widely accepted in various settings where official identification cannot be provided, as it can demonstrate residency and is often associated with the individual.

In contrast, waiting for the applicant to find their ID may delay the process without providing any immediate assurance of identity. Calling their employer might yield information but does not directly confirm the individual's identity. Requesting a birth certificate, while it can be a legitimate form of identifying information, may not be practical or readily available for every applicant and can create additional barriers. Thus, accepting alternative documents like a utility bill strikes a balance between maintaining security protocols and accommodating those who may not have traditional forms of ID at hand.